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header image Managed services for insurance companies

With Managed Service, carefree IT operation as well

We provide 24/7 for a smooth operation of your IT and relieve your employees with Managed Service so.Get in touch with us

Meet the growing demands on IT!

With our Managed Services, you no longer have to worry about your IT!

Insurers increasingly want to focus on core topics. Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely lacking.

  • It is therefore attractive for insurers to rely on a strong local partner and hand over responsibility for parts of IT operations to trusted companies. These then operate certain applications as managed services and relieve the insurer accordingly.

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In connection with these developments, insurers are asking themselves the following questions, among others:
  • How can 24/7 application operation be ensured, even if these service hours cannot be provided by the company's own staff?
  • How can sufficient capacity be flexibly procured for peak loads, e.g., the end-of-year exchange business of automobile insurers, without having to maintain maximum capacity throughout the year?
  • How can new technologies be made available quickly, even if the company lacks the necessary expertise?
  • How can investment costs be avoided and replaced by business-dependent operating costs?

Was ist Managed Service?

Components of the TIMETOACT Managed Service

Managed services enable insurers to concentrate fully on their core business: They outsource the relevant IT areas to an external service provider who performs regular and recurring IT services for them. In this way, you can not only relieve the burden on your own IT, but also save high costs.

Our Managed Service Portfolio

With our Managed Services, we ensure that your applications are supported holistically with a high level of technical expertise. This includes the overall view of infrastructure, licenses, support, applications as well as our flexibility of solution and hosting independence.

Feel free to contact me!

Matthias Quaisser
Business Development Lead - InsuranceTIMETOACT GROUPContact
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Your advantages at a glance:

Benefit from our managed service and concentrate on your core business!

Flexible capacities

By outsourcing as a managed service, you obtain exactly the service you need, depending on the business in question

Higher quality

Instead of improvisation you rely on recognized standards that meet your defined quality criteria and service level

Lower costs

You do not need to purchase and maintain maximum capacity throughout the year, but purchase services "breathing" to his business and thus avoids unused infrastructure

Technological innovation

You can also quickly obtain the latest IT services via managed services, which use technologies for which your employees do not have the appropriate skills.

Extension of service hours

Through managed services, you can enable service hours that fall outside your employees' core working hours

More success in the core business

You can outsource tasks that are not part of your core business and thus use human and financial resources for central tasks - thus achieving more business growth

Procedure for introducing our managed services:

When using our managed services and support, we go through the following steps together:

Contact us now!

We would be happy to advise you in a non-binding conversation and show you specifically how you can relieve your IT with Managed Services. Simply leave your contact details and we will get back to you as soon as possible.

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Matthias QuaisserBusiness Development Lead - Insurance

matthias.quaisser@timetoact.de

TIMETOACT GROUP
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Fit for the digital ecosystem

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TIMETOACT GROUP
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AI Factory for Insurance

The AI Factory for Insurance is an innovative organisational model combined with a flexible, modular IT architecture. It is an innovation and implementation factory to systematically develop, train and deploy AI models in digital business processes.

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Open and secure IT

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TIMETOACT GROUP
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Data Insights

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TIMETOACT GROUP
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Intelligent Document Processing (IDP)

Intelligent Document Processing (IDP) involves the capture, recognition and classification of business documents and data from unstructured and semi-structured texts. IDP uses the latest technologies to automatically find case-relevant information in the abundance of documents and to control further processing in context.

TIMETOACT GROUP
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TIMETOACT
Technologie
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Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

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Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

TIMETOACT GROUP
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Managed Services & Managed Support
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Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

TIMETOACT
Technologie
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Technologie

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

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Technologie

Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

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FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

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Bamboo, Bitbucket, Sourcetree

Continuous Integration and a Continuous Delivery Pipeline with Bamboo, Bitbucket and Sourcetree. We can help you with our years of experience as a user as well as a solution partner of Atlassian products in many areas.

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Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

TIMETOACT
Technologie
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IBM Cloud Pak for Data Accelerator

For a quick start in certain use cases, specifically for certain business areas or industries, IBM offers so-called accelerators based on the "Cloud Pak for Data" solution, which serve as a template for project development and can thus significantly accelerate the implementation of these use cases. The platform itself provides all the necessary functions for all types of analytics projects, and the accelerators provide the respective content.

TIMETOACT
Referenz
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TIMETOACT implements integrated insurance software

Less than one year from project start to system implementation: TIMETOACT developed the integrated, browser-based insurance software "HERMES" for the VOV D&O insurance association. The cross-departmental individual software completely covers all core processes of the insurance company. Users particularly appreciate the intuitive user interface and the high performance of HERMES.

TIMETOACT
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Enterprise Content Management (ECM) & Archiving

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TIMETOACT
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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

TIMETOACT
Technologie
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Cloud from Atlassian

Atlassian Cloud gives even small teams the ability to leverage the Atlassian product world. It allows you to flexibly adjust the number of users. Furthermore, you can choose from three paid variants of Cloud products. In this way, you always adapt your Atlassian product to your individual requirements. The multiple certified Atlassian Cloud solutions are hosted at Amazon Web Services Inc.

TIMETOACT
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FinOps Microsoft - Microsoft Cloud Cost Optimization

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TIMETOACT
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Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

TIMETOACT
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Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

TIMETOACT
Technologie
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Technologie

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

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Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

TIMETOACT
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Advice around Mendix

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Demand Planning, Forecasting and Optimization

After the data has been prepared and visualized via dashboards and reports, the task is now to use the data obtained accordingly. Digital planning, forecasting and optimization describes all the capabilities of an IT-supported solution in the company to support users in digital analysis and planning.

TIMETOACT
Referenz
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TIMETOACT
Technologie
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Decision Optimization

Mathematical algorithms enable fast and efficient improvement of partially contradictory specifications. As an integral part of the IBM Data Science platform "Cloud Pak for Data" or "IBM Watson Studio", decision optimisation has been decisively expanded and embedded in the Data Science process.

TIMETOACT
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Operationalization of Data Science (MLOps)

Data and Artificial Intelligence (AI) can support almost any business process based on facts. Many companies are in the phase of professional assessment of the algorithms and technical testing of the respective technologies.

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Dashboards & Reports

The discipline of Business Intelligence provides the necessary means for accessing data. In addition, various methods have developed that help to transport information to the end user through various technologies.

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Big Data, Data Lake & Data Warehousing

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

TIMETOACT
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Data Science, Artificial Intelligence and Machine Learning

For some time, Data Science has been considered the supreme discipline in the recognition of valuable information in large amounts of data. It promises to extract hidden, valuable information from data of any structure.

TIMETOACT
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Enterprise Content Management (ECM) & Archiving

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TIMETOACT
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Header Konnzeption individueller Business Intelligence Lösungen
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Conception of individual Analytics and Big Data solutions

We determine the best approach to develop an individual solution from the professional, role-specific requirements – suitable for the respective situation!

TIMETOACT
Referenz
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CLOUDPILOTS @ Google Cloud Summit Austria

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2024 Google Cloud Summit Germany
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CLOUDPILOTS @ Google Cloud Summit Germany

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FinOps

Gain visibility into your cloud costs and sustainably reduce them by applying best practices from FinOps.

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Leistung
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Leistung

Mastering digital transformation in insurance

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TIMETOACT GROUP
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Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

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Spend Management Consulting

Regardless of whether you are aiming for a digital transformation in your company or are asking yourself whether your IT is costing too much or how you can cut costs, the first step is always based on creating transparency. Only when you have clarity about all relevant IT costs can you take the next targeted action.

TIMETOACT GROUP
Kompetenz
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Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

TIMETOACT GROUP
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Bundled expertise for fast mail migration to M365

Based on the ten-year partnership with TIMETOACT, the experts supported the mail migration from Lotus Notes Domino to M365 - together with novaCapta. As a Managed Service Partner, TIMETOACT continues to ensure optimal functionality of the mail system.

TIMETOACT GROUP
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Security, Identity & Access Governance

As digitalization progresses, companies are also confronted with a growing number of threats that can endanger their data, systems and reputation. Security and Identity & Access Governance (IAG) are crucial to ensure the security, integrity and confidentiality of company information, to ensure compliance with regulations and to strengthen the trust of customers and partners.

TIMETOACT
Technologie
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Advice around Mendix

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Kompetenz
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Green IT: Your Status Quo Assessment for Sustainable IT

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Software & Application
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Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development. No matter what kind of web project you are dealing with – we design and develop the right application for you and support you with our expertise.

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Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

TIMETOACT GROUP
Kompetenz
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Digital Maturity

The Digital Maturity Assessment provides tailored strategies for your digital transformation.

TIMETOACT GROUP
Kompetenz
Kompetenz

Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

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Kompetenz

Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

TIMETOACT GROUP
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Cloud Transformation

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Process Transformation, Integration & Automation

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TIMETOACT GROUP
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Analytics, BI & Planning

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TIMETOACT GROUP
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AI & Data Science

The amount of data that companies produce and process every day is constantly growing. This data contains valuable information about customers, markets, business processes and much more. But how can companies use this data effectively to make better decisions, improve their products and services and tap into new business opportunities?

TIMETOACT GROUP
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Analytics und Business Intelligence
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Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

TIMETOACT GROUP
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Security, Identity & Access Management
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Security, Identity & Access Management

Time and again we hear about hacker attacks on companies that target sensitive company data. Therefore, security and access control of data must never be neglected. Rely on a qualified Security, Identity & Access Management!

TIMETOACT GROUP
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Customer Experience​ & Retention​

In the face of digital transformation, customer experience and loyalty are of vital importance. Seamless interactions, personalized services and responsive support are critical to driving customer loyalty and satisfaction. A positive experience leaves a lasting impression and encourages repeat business and referrals. Conversely, a poor experience can drive customers away, which is exacerbated in the digital world where choice is abundant and switching costs are minimal.

TIMETOACT GROUP
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Digital Workplace & Employee Experience
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Digital Workplace & Employee Experience

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Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

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ITAM / SAM & FinOps

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Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

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API Economy, DevOps, Low Code & MACH

Digital transformation is a challenge and an opportunity for companies that want to adapt to the constantly changing requirements and expectations of their customers. To remain competitive, companies need to develop agile, flexible and customer-oriented solutions based on modern technologies and architectures. The topics of API Economy, DevOps, low code and MACH (microservices, API-first, cloud-native and headless architecture) play a decisive role here.

TIMETOACT GROUP
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Sustainability. Wir unterstützen Sie dabei, Ihre Nachhaltigkeitsstrategie zu entwickeln und umzusetzen.
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Sustainability

Sustainability, i.e. the ability to act in an ecologically, socially and economically responsible manner, is more than just a trend. It is a necessity in order to remain competitive and future-proof in the long term. More and more customers, investors and employees expect companies to be committed to the environment and society and to report transparently on their sustainability goals and performance.

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Training
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Training

Do you have a special topic you want to be trained in? Please contact us. We will find and arrange the right training offer for you.

TIMETOACT GROUP
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Articifial Intelligence & Data Science
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Artificial Intelligence & Data Science

Data Science is all about extracting valuable information from structured and unstructured data. Together with Artificial Intelligence (AI) – the ability of a machine to imitate intelligent human behavior – you can make accurate decisions, based on high-quality information. Moreover, you can react quickly to recent developments.

TIMETOACT GROUP
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TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

TIMETOACT GROUP
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New Work & Agile Organization

When it comes to New Work and Agile Organization, we are not interested in achieving utopias, but in real, sustainable change that advances your business just as much as your employees.

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Adoption & Change Management

Adoption & change management are decisive factors for the success of digital transformations. They deal with how people, processes and cultures adapt to new technologies, strategies and ways of working. Without an effective adoption & change management strategy, companies cannot realize the full potential of their investments, overcome resistance and achieve sustainable change.